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Supported File Formats

Updated 6/05/2005

This page lists the file formats supported by the Motorola V710, E815, V3C and V3M...

File names appear to be limited to 37 characters long (including period and 3 character extension)!!  Anything longer and the phone will not "see" the file.  example.. 001_Sister_Hazel_-_Just_What_I_Needed.mp3 is too long, but Sister_Hazel_-_Just_What_I_Needed.mp3 is just fine.  This limit exists when viewing files from the phone, or under Multimedia Studio in MPT.

Play List names appear to be limited to around 20 characters long.  Example...  LifeHouse_-_No_Name_Face  was too long and cause the play list to not appear on the phone.  Putting the TF card into a card reader on my PC and renaming it to Lifehouse_-_No_Name fixed it. Note: the phone does not use "standard" play lists like those created by WinAMP or Windows Media Player.  The phone only supports play lists that are created on the phone itself via the phone's menus.

Note: It is recommended you refrain from using non-alphanumeric characters like ( ) , . SPACE and such in the file names.  Use only 1 period for separating the file name from the extension.

Note:   Sounds and Graphics stored on the Transflash card can not be used as a Ring Tone or Picture ID.  Pictures/Sounds to be used as Ringer/Caller/Picture ID's must reside in the phone's internal memory!

Graphics/Wall Papers The internal screen's resolution is 176x220.  JPEG images of 176x220 72dpi are supported.  Please note, this includes the area for the "soft menu key" labels.  i.e. on the V710/E815 the bottom part of the graphic will be covered by the "soft button" labels.  It is recommended to make your graphic file 176x220, however, have your picture take up only the top 176x200. Leave rows from 200 to 220 as "blank" space.   See my pictures as examples. NOTE: The V3C/V3M's "covered areas" are different See -> V3c viewable wallpaper/screen size info....  Note: The V710/E815/V3C/V3M can not use Animated GIFs as wall papers.  If you use an animated graphic the phone will only show the first frame as the wall paper.

Picture ID pictures...  Used to display an image of the person calling... For the V710/E815 I use 160x120 and 176x140 which work well which to take up as much of the external LCD as possible when the person calls.  For the V3C/V3M,  80x80 work well.

Screen Savers..  The phone can use GIF89a animated graphics as screen savers.  again, 176x220 is the resolution.

Note: If you plan on emailing a picture to your phone there are some limits... while the actual limit appears to be approximately 350Kbytes file size per message, it is suggested to keep them under 300kbytes to be safe.  Keep the file name below 15 characters.

Ring tones.... The V710/E815/V3C/V3M supports..  General Midi (polyphonic), iMelody (monophonic), MP3 files and Yamaha SMAF format .MMF files as ringers. Files to be used as ringers must exist in the phone's memory. Note: When making ringers, keep in mind that for Verizon phones, the ringer only plays for about 25 to 30 seconds before the call is sent to voice mail.  If you phone is set to Vibrate then Ring, the play time will be even less.  So, save phone space, and trim your files down to be 30 seconds or less.

For MIDI files as ring tones, It is best to use Standard MIDI File Format 0 and Midi channels from 1 to 16.

For iMelody ringers.  As far as I know, when it comes to iMelody, there is a "iMelody Standard" that must be followed... I could not find iMelody ringers for download anywhere, so I made my own from Nokia RTLL formatted ringers I found on the internet...  I used the Motorola Messaging Suite v1.1.  It has a ring tone creator/editor that also can import a Nokia RTLL ring tone from a text file and saves the ringers as an iMelody format file. Its available from the Motorola MOTOCODER website. You must sign up, but download is free.  It will also show you if your iMelody is TOO long for your particular phone. and where you need to start chopping it to make it short enough for your phone.  You may need to rename the file from .IME to .IMY in order for them to work on your phone. 

For ring tones from MP3 files... While any MP3 file should work, I have found it is best if the ringer is a Constant Bit Rate (CBR), Mpeg 1.0 Layer 3 (as reported by File Info in WinAMP), 20 to 25 seconds as a maximum Length and no ID3 tag. While I have used MP3's encoded as 32kbits/22kHZ/mono, 48kbits/44kHz/mono, 64kbits/22Khz/Mono, 64kbits/24kHz/Stereo, and even 192kbits/44khz/stereo,  I have found for the best balance between file size, quality and compatibility to use 48kbits/44kHz/Mono.  Note: Some MP3 files I have that were reported as Mpeg 2.0 Layer 3 and Mpeg 2.5 Layer 3 in WinAMP and will NOT REPEAT on the phone, will "stutter" or "skip" or simply do NOT play.  After conversion to Mpeg 1.0 Layer 3 and removal of all ID3 tags, they all work fine.

Note: If you plan on emailing an MP3 ringer to your phone there are some limits... while the actual limit appears to be approximately 350Kbytes file size per message, it is suggested to keep them under 300kbytes to be safe, for the V710 and V3C sound files must end with extension .MID even if its an MP3 file, the ringer should not be more than 20 to 25secs.   I've done some informal testing... I was able to send a 33 sec 260K in size .MP3 ringer that was renamed .mid to my phone via email.  It did allow me to apply as ring tone.  I also sent a 45sec 12K in size .MID ringer to my phone via email. It too allowed me to apply as ring tone.  See my comments in this thread  

Note: When it comes to renaming from .MP3 to .MID... Go into Control Panel -> Folder Options -> View tab. Find the box for "hide extensions for known file types" and remove the the check mark prior to trying to rename the file. Failure to do so will result in Mytone.MP3 being renamed as Mytone.mid.mp3 and the phone will receive it as a .QCP file which can NOT be used as a ring tone... After you remove that check, mytone.mp3 will be properly renamed to mytone.mid.

Note: Renaming is not the same as "Converting" or "making the MP3 into .MID" For more details see Post #20 of this thread -> Classical RingTones.

Note: (for Verizon) the phone will only ring for about 25-30 seconds before the call goes to voice mail, so any part of the sound after that time will not play when using as a ringtone.  Now, if you have the phone set for Vibrate then Ring, it plays even less of the ringer sound. This is due to the time spent vibrating before it starts playing the ringtone.   So ring tones longer than about 25-30 seconds are just wasting space in the phone.

For Yamaha SMAF formatted .MMF files...  Compatible with older Motorola phones, like the T720/T730, Yamaha SMAF formatted .MMF files are supported by the V710/E815 however I am unsure if they work on the V3C.  .MMF files must be renamed to .MID if you are going to email them to your phone.  Playback on the PC can be accomplished with PSMPlay/PSMPlayer (see the software page) however, if you must rename the extension back to .MMF for PSMPlay to play them properly.  To use the Free Yamaha converter Wav/MP3s to be converted into .MMF Ring Tones must be MONO, 16bit Audio Sample Size, and 4 or 8kHz Sample Rate or else the conversion will not work. You will also need the WSC-MA2-SMF tool to convert from WAV/MP3 to an MMF file suitable for loading on the phone. The tool is available from the Tools link from the Yamaha Global site.  See HERE for details on how to convert WAV or MP3 to .MMF.    Because of the reduced quality produced by the "free" Yamaha tool, most will not be happy with home made .MMF's on their phone.

For MP3 files you want to just play back... The rules for Mp3 ring tones apply...  While other encoding options may work, the most success can be had by sticking with Constant Bit Rate (cbr), Mpeg 1.0 Layer 3 files.

For Video files... Movies taken with the V710's built in camera have a .3G2 file extension.  Once copied back to the PC, they can be play using Apple Quicktime 6.52 or later.  To make video's for playing on the phone see.. The Official V710 Video Conversion Thread

For Voice Recorder files... The phone has a built in Voice Recorder  (on the phone go Menu -> Tools -> Voice Record. or press and hold the voice dial button on the side of the phone) If you would like to copy these files to your PC and play them back on your PC, this can be done by using Bitpim and Qualcomm PureVoice v2.0 see also.. This Thread